House Manual

We are happy to welcome you to our home! Elkins is a great place to live or visit, and we are delighted to share it with you. Whether you are spending time with friends or family, or working away from home, we hope your stay is comfortable and enjoyable.

This page is your full guestbook that includes check-in info, amenities, recommendations in the area and much more! Make sure to reference this if you have any questions, as this likely answers them for you.

We strive to offer a 5-star experience to our guests. If anything is not up to your standards, please let us know as soon as possible so we can address and fix the issues.

Feel free to reach out to us with any questions or concerns through text (304) 244-1404 or via the booking platform you used. To ensure prompt assistance, we kindly request that you reserve phone calls for urgent matters.

Cheers!

River Front Resort

House Info

 

ADDRESS

224 Faulkner Rd
Elkins, WV 26241

Here is a google maps link you can use to navigate you there:

Google Maps

90 Faulkner Rd Treehouse 38

Please follow these directions, step-by-step to get into the house and you should not have a problem.

  • Check-In any time after 4 pm

When arriving at 224 Faulkner Rd, When you get close you will see on Old Rte 33 a campground to your LEFT and a bridge in front of you   you will turn RIGHT onto Faulkner Road BEFORE the bridge. After turning RIGHT there is a gravel driveway continue past this driveway then you will see a brown building to your RIGHT and another in front of you. Continue past both of these buildings and you will come up to another gravel driveway on the RIGHT side with wooden fences on both sides of it. Turn up this driveway and continue up this driveway until you reach the home.

Simply park your vehicle near the bottom of the steps and head up to the front door and we have an electronic Schlage lock installed on the door so you do not need to worry about keys during your stay. To gain entry to the house, enter the door code we sent you and the door will open!

PLEASE NOTE:

-The electronic lock locks automatically after 4 minutes.

-Please ensure music is played at a reasonable level as we have neighbors we have to respect. Our quiet time is between 10 PM and 8 AM.

HOUSE RULES

Being mindful of our house rules is appreciated and expected.  We hope you love our space and will help us take care of it. 

  1. No House Parties
  2. Strict no smoking or vaping indoors policy.  You may smoke/vape outside.  Smoke remediation fees start at $1000
  3. Please clean up excessive messes, we’ll take care of the rest

AMENITIES

WIFI:
Network – Simtell-longrange
Password – Connected

PARKING:
There is free parking available right in front of the cabin. You shouldn’t have any issues finding a spot to park!

SLEEPING:
Our suite a queen size bed a full size bed and a twin size for you to sleep in. There is also a pull out chair in the loft that someone can use if they wish.

HOT TUB:
Feel free to use the hot tub as much as you please while you are here. We have hot tub maintenance come by weekly to make sure the PH levels are staying where they need, but if you feel at any point like it may not be right, shoot us a message and we will see if we can get them out sooner to take a look.

The jets for the hot tub are increased by a red button on the deck that is labelled.

WASHING MACHINE & DRYER:
We do not have a washing machine/dryer available for guests. For stays longer than 4 nights feel free to request replacement towels/linens and we will do our best to accommodate!

There is also Mary’s Maytag laundromat in town at 159 Country Club Rd, Elkins, WV 26241 if you are needing to wash anything!

HOUSEKEEPING:
Since we are not a full hotel, just a small lodge, we unfortunately do not have the capacity to offer complimentary mid-stay housekeeping. However, you do have the option to purchase mid-stay cleans from our housekeeping crew. Reach out to us directly if you want someone to come in and clean the room and wash linens and towels for you at any point!

PETS:
If you decided to bring a pet with you, we do ask that you try to keep them off furniture if they shed much, and to also be careful with how much mud they track into the home. We appreciate this very much!

MAIL/PACKAGES:
While we understand the convenience of having deliveries, we would like to advise that it is not our recommended practice due to the variable nature of delivery services. We cannot guarantee the safe and timely delivery of packages, as we are unable to monitor the property at all times.
 
For a more secure option, we recommend utilizing the local post office for any deliveries using their general delivery option. They are equipped to receive and store packages until your convenient pickup. Please ensure you provide clear instructions to the delivery personnel if you choose this option.
 
Additionally, please be aware that packages or mail delivered outside your reservation dates likely will not end up reaching you.
 
ITEMS LEFT BEHIND:
In the event that you leave personal items behind at the property, we are happy to assist in their retrieval and shipment to you. However, please be advised that there will be a shipping cost and our time involved that will need to be paid before we can ship the items.
 
We understand that accidents happen, and we are here to help make the process as smooth as possible. Thank you for your understanding and cooperation.
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