House Manual

We are happy to welcome you to our home! Elkins is a great place to live or visit, and we are delighted to share it with you. Whether you are spending time with friends or family, or working away from home, we hope your stay is comfortable and enjoyable.

This page is your full guestbook that includes check-in info, amenities, recommendations in the area and much more! Make sure to reference this if you have any questions, as this likely answers them for you.

We strive to offer a 5-star experience to our guests. If anything is not up to your standards, please let us know as soon as possible so we can address and fix the issues.

Feel free to reach out to us with any questions or concerns through text (304) 244-1404 or via the booking platform you used. To ensure prompt assistance, we kindly request that you reserve phone calls for urgent matters.

Cheers!

River Front Resort

House Info

72 Faulkner Rd
Elkins, WV 26241
Door #1

Here is a google maps link you can use to navigate you there:

Google Maps

DSC00037

Please follow these directions, step-by-step to get into the house and you should not have a problem.

  • Check-In any time after 4 pm

When arriving at 72 Faulkner Rd; When you get close you will see on Old Rte 33 a campground to your LEFT and a bridge in front of you, you will turn RIGHT onto Faulkner Road BEFORE the bridge. After turning RIGHT there is a gravel driveway continue past this driveway and you will be met with a brown building to your RIGHT. Directly in front of you is the lodge it has a number 90 on the top left hand side of it it has an American flag hanging and a covered entrance. The property to the right of the lodge is where you are staying. You are through door number 1, the door furthest to the right if facing the building, and you will see a sign labelling it Riverside De Luxe. You can see this building in the photo above

Simply park your vehicle on the opposite side of the road, and make sure to leave room for others as much as possible.  We have electronic Schlage locks installed on the door so you do not need to worry about keys during your stay. To gain entry to the room, enter the door code we sent you and the door will open!

PLEASE NOTE:

-The electronic lock locks automatically after 4 minutes.

-Please ensure music is played at a reasonable level as we have neighbors we have to respect. Our quiet time is between 10 PM and 8 AM.

schlage

 

The door lock is a Schlage Encode deadbolt. It is a wifi lock, you will not be using any lockboxes or keys at any point during your stay. If you see a lockbox, please ignore that, and use the keypad on the front door.

To unlock the door, press the home button on the bottom left of the screen, this will light up the keypad for you to see better. Then type the code we provided you, and the door will automatically unlock. If you get a red X when typing the code, it is common that a wrong number was accidentally pressed. Try it again and it will likely work. If it still doesn’t, please shoot us a message so we can quickly check the lock and see what the error is.

Check Out Procedure:
1) Leave used towels on the floors, and leave used beds unmade.
2) Place TV remote back on the TV stand in the room and log out of any streaming services that are yours.
3) Do a final walkthrough to check for personal belongings.
4) Close any windows, if opened, turn off lights, lock the back patio door, and lock the front door by hitting the button on bottom of the e-lock.
5) Being that this is a pet friendly home, be sure to pick up any remains in the yard so that future guests do not have to deal with these. Failure to do this will be a fee of $80 to have us do it for you. This is not included in your reservation as we do not charge extra for you to bring your pets.

Being mindful of our house rules is appreciated and expected.  We hope you love our space and will help us take care of it. 

  1. No House Parties
  2. Strict no smoking or vaping indoors policy.  You may smoke/vape outside.  Smoke remediation fees start at $1000
  3. Please clean up excessive messes, we’ll take care of the rest

Network – RiverFront
Password – 5StarReview

There is free street parking available right on the other side of the road. You shouldn’t have any issues finding a spot to park!

Our suite 1 King size bed for you to sleep in as well as a pull out couch that can sleep 2 individuals.

We have both Keurig style and traditional drip coffee maker in the property. We do provide some generic flavors along with standard cream sugar and filters. If you want or like anything specific, we recommend picking some up beforehand.

We have a dumpster just on the other side of the road by the parking lot you are welcome to use during your stay.

This property is equipped with a full smart TV. Simply press one of the apps on the tv and login, for unlimited streaming movies and TV shows. You can also use the live TV option through Roku TV, and access hundreds of Channels.

Since we are not a full hotel, just a small lodge, we unfortunately do not have the capacity to offer complimentary mid-stay housekeeping. However, you do have the option to purchase mid-stay cleans from our housekeeping crew. Reach out to us directly if you want someone to come in and clean the room and wash linens and towels for you at any point!

We do not have a washing machine/dryer available for guests. For stays longer than 4 nights feel free to request replacement towels/linens and we will do our best to accommodate!

There is also Mary’s Maytag laundromat in town at 159 Country Club Rd, Elkins, WV 26241 if you are needing to wash clothes!

While we understand the convenience of having deliveries, we would like to advise that it is not our recommended practice due to the variable nature of delivery services. We cannot guarantee the safe and timely delivery of packages, as we are unable to monitor the property at all times.
 
For a more secure option, we recommend utilizing the local post office for any deliveries using their general delivery option. They are equipped to receive and store packages until your convenient pickup. Please ensure you provide clear instructions to the delivery personnel if you choose this option.
 
Additionally, please be aware that packages or mail delivered outside your reservation dates likely will not end up reaching you.
In the event that you leave personal items behind at the property, we are happy to assist in their retrieval and shipment to you. However, please be advised that there will be a shipping cost and our time involved that will need to be paid before we can ship the items.
 
We understand that accidents happen, and we are here to help make the process as smooth as possible. Thank you for your understanding and cooperation.
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